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No software is bug free. The following bugs occur frequently, and affect your daily work. Work-arounds and solutions are offerred.
Here's an example, where plugin 4609 is badly placed it has been added (but 4128 is OK, and the fix might be to move plugin 4128 lower):
The browser will continue to be busy (hourglass cursor stays). However, you will be able to navigate away from the page (e.g. go up one level in the breadcrumbs). Do so, then return to the page. If the plugin does not show, try clicking on
at the top right of the screen. If this fails, try adding the plugin again. At times of exceptionally slow response time, this problem may persist more than once.
Furthermore, the plugin, once it is visible, may be corrupoted, and will not edit. If so, delete it.
The plugin(s) that did not show may apear later, along with the final new plugin. Just delete the unused one(s) in that case. Since plugins move around (another bug, described below), these extra ones may not be togther at the bottom.
Go back to the page after you have edited a plugin, to see that all plugins are in the proper locations. Move them around if necessary, statring with the newly added plugin. This usually fixes the problem until another plugin is added to the page.
This problem only occurs on pages where there are two or more plugins in a location on a page that accepts plugins.
Solution:
- new plugin cannot be moved/edited
- new page is not ordered last
- plugin not available when added to a page
- plugins move around on a page
- Page is broken in Internet Explorer
New plugin cannot be moved/edited
Sometime, after adding a plugin, the rightmost part of its green bar is not where it should be, and or does not contain the edit and delete links. You will not be able to do anything with this until this problem is addressed. The fix is to take an adjacent plugin that's OK and move it relative to the "broken" one (e.g. if it's below, move it above). You may need to make additional moves to restore everything in proper sequence.Here's an example, where plugin 4609 is badly placed it has been added (but 4128 is OK, and the fix might be to move plugin 4128 lower):
New page is not ordered last
A new page should always be added to the bottom of the pages in the left navigation (i.e. it is set to last in the Order field of the page settings). In practice, it is given the same order number as the existing last page. This can cause random positioning of the page in the left navigation and the site map. To fix this, after creating the page and saving it, go back to page settings and set the Order field manually. The value is its location in the list of pages in the left navigation, regardless of the setting of the page's visibility (i.e. it has an order value even it it does not normally appear in the left navigation).Plugin not available
A content plugin, global content plugin or external reference plugin may not be successfully added when requested. After a delay, you will see:The browser will continue to be busy (hourglass cursor stays). However, you will be able to navigate away from the page (e.g. go up one level in the breadcrumbs). Do so, then return to the page. If the plugin does not show, try clicking on
at the top right of the screen. If this fails, try adding the plugin again. At times of exceptionally slow response time, this problem may persist more than once.Furthermore, the plugin, once it is visible, may be corrupoted, and will not edit. If so, delete it.
The plugin(s) that did not show may apear later, along with the final new plugin. Just delete the unused one(s) in that case. Since plugins move around (another bug, described below), these extra ones may not be togther at the bottom.
Plugins move around on a page
Plugins do not always stay where they appear within a column. They should first appear at the bottom of a column, but may, after editing them, appear elsewhere in the column. This is not unusual. It appears that the position value for the plugin is not properly set in the CMS database when the plugin is created.Go back to the page after you have edited a plugin, to see that all plugins are in the proper locations. Move them around if necessary, statring with the newly added plugin. This usually fixes the problem until another plugin is added to the page.
This problem only occurs on pages where there are two or more plugins in a location on a page that accepts plugins.
Page is broken in Internet Explorer
Some pages are badly broken when displayed in IE. The problem is with IE, not the CMS. Typically, the body of the page starts below the left navigation rather than in the main column. e.g.Solution:
- click on view/edit source mode (
) - at the very top, insert this text:
<div style="width: 98%;">
- at the very bottom, insert this text:
</div>
- click on
OK.